All articles

TELEMEDICINE

Is it legal to prescribe medications online?

Yes. Every treatment we offer is prescribed by an SRx-affiliated healthcare provider, licensed to treat patients in your state, and in full compliance with telemedicine laws.

Why do I need to upload my driver's license?

As part of the medical review process, your SRx-affiliated licensed medical provider must verify your identity. You’ll be asked to upload your U.S. driver’s license or another official ID. If you have trouble uploading it, email a photo to support@SR

Is a video call required?

A video call may be required depending on your state’s telemedicine laws. If you need help with the video consultation, contact support at [email protected].

Is it safe and effective to get a prescription online?

As a patient, you're responsible for providing accurate and honest information about your health history and current medications. This helps our licensed medical providers associated with SRx make the best decision for your care. If your medication i

Are the licensed medical providers associated with SRx authorized?

Yes, all the licensed medical providers associated with SRx are authorized and licensed to practice medicine in the U.S.